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Mawds23
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Constantly disconnecting!

For months now I haven't been able to play xbox properly because my internet literally loses connection every 20 minutes!

I must have had 6 or 7 engineers out all say they can't find a fault when there clearly is one, it's really frustrating
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Forum Team (Retired) Adam_L
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Re: Constantly disconnecting!

Hi Mawds23, 

 

Thanks for the post! I am sorry to hear about your issues with your broadband connection constantly disconnecting. I apologise for any inconvenience caused.

I have tried to test your connection from here but I was unable to locate any of your details via your forum account. I will send you a PM (purple envelope at the top) detailing what's required to proceed with diagnostics, please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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