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AndyN131
On our wavelength
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Constant Latency Spikes

Hi all,

I'm pretty disgusted with the state of my new connection, and after reading many, many topics, it seems to be down to the SuperHub 3/Puma 6 chipset.

Can someone from virgin tell me if I can have a SH2AC instead of this faulty SH3 I've been given? A replacement SH3 won't fix the issue, and whilst I've got the Vivid 200 Gamer package, it's not that useful. Can I still use the vivid 200 Gamer with a SH2AC?

I'm happy to self install, and I only use it as a modem anyway..

TBB BQM:

http://www.thinkbroadband.com/ping/share/c3ae0f0d13f2fdd4ef6f5644854f1e77-08-03-2017.html
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