I'm pretty disgusted with the state of my new connection, and after reading many, many topics, it seems to be down to the SuperHub 3/Puma 6 chipset.
Can someone from virgin tell me if I can have a SH2AC instead of this faulty SH3 I've been given? A replacement SH3 won't fix the issue, and whilst I've got the Vivid 200 Gamer package, it's not that useful. Can I still use the vivid 200 Gamer with a SH2AC?
I'm happy to self install, and I only use it as a modem anyway..