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Guest789789
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Connection suddenly drops

Whenever i lock my iPhone while connected to our wifi the connection drops and none of my notifications come through until I unlock my phone so it is hard to know who is messaging me on Facebook or who is skyping me ect
Jake
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Re: Connection suddenly drops

Hello Guest789789,

Thanks for posting Smiley Happy

This is an interesting fault, can't say I've heard of this happening before!

What model iPhone do you use? Do all of your other devices work and connect well?

I'll leave your thread open to see if any other members of the community have any input.

Thanks again for posting,

Take care.

Heather_J

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Guest789789
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Re: Connection suddenly drops

I use an iPhone 6s and i have a laptop and Xbox one they both constantly have perfect connection it's just when i lock my iPhone
Jake
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vircom
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Re: Connection suddenly drops

Sounds more like a phone issue?
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Re: Connection suddenly drops

Hello Guest789789,

Thanks for confirming that info Smiley Happy

I am leaning towards this being a phone issue as I honestly have never experienced this before and I'm an Apple user. If you ensure your iPhone is backed up, it might be worth resetting your phone and set it up from scratch again.

Take care.

Heather_J

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