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HayleyW2
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Connection slow

Hi the internet has been quite slow since last week is there a known problem and will it be fixed soon thanks

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Re: Connection slow

Hi HayleyW2,

Thanks for posting!

Sorry to hear you're having trouble with your connection.

I've located your account and I can see an issue with SNR (signal to noise ratio) on the network in your area - Ref.(F005206370). Our technicians are working to get this resolved as soon as possible and have set a review date of 6th April 2017.

Let me know if you're still having trouble past the review date and we'll check it out for you.

All the best! Smiley Very Happy

Josh


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