Im regularly having to reset my hub. All of my wireless devices do not connect to it even tho all the lights on the hub are as they should be.
Once I reset the hubs it seems to fix the issue but ots becoming an annoyance.
Another issue I have is the lagging im getting whilst streaming videos. I have the 200mb package and im still finding that im having issues with the lagging. (it struggles at any time of the day, from mid-afternoon through to middle of the night).
Sorry to hear about the issues you're experiencing with your broadband connection and I would like to welcome you to the community.
I have located your account and I would like to send one of the team out to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.