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Kiddlepd
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Connection problems

Im regularly having to reset my hub. All of my wireless devices do not connect to it even tho all the lights on the hub are as they should be.

Once I reset the hubs it seems to fix the issue but ots becoming an annoyance.

Another issue I have is the lagging im getting whilst streaming videos. I have the 200mb package and im still finding that im having issues with the lagging. (it struggles at any time of the day, from mid-afternoon through to middle of the night).

Any help would be appreciated
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Forum Team
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Re: Connection problems

Hello Kiddlepd,

 

Sorry to hear about the issues you're experiencing with your broadband connection and I would like to welcome you to the community.

 

I have located your account and I would like to send one of the team out to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.

 

Talk to you soon

Rose
Forum Team


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