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J96ix
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Connection problems - PLEASE HELP!?...

My wireless connection has stopped working with everything. I have rebooted the VM Broadband Box a few times, yet it still leads to the same problem...*GREEN WIFI LIGHT*...& UNDER THAT...*GREEN FLASHING ARROWS*...And then the normal White LED at the bottom. If someone could please tell me how to sort this problem out, or where I go from here?! Thank you...

[MOD EDIT: Subject heading changed to assist community]

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J96ix
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Re: Connection problems - PLEASE HELP!?...

Yes it's exactly the same with me too! I think the best thing we should do right now is just call VM and get filled in on what the hell is happening here...
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meggie23
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Re: Connection problems - PLEASE HELP!?...

I have a 3.0 hub and I am having the same issues. There is an internet connection but I have been unable to use the wi-fi for the last 2 days. Even when my devices (phone and laptop) show they are connected to the wi-fi, I cannot get an internet connection on them.

I also have re-booted and re-set my device, but the problem remains. Is there an issue with the internet signal or an issue with the boxes themselves? 

I am interested in hearing what the problem is and how it is can be solved.

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J96ix
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Re: Connection problems - PLEASE HELP!?...

Yes it's exactly the same with me too! I think the best thing we should do right now is just call VM and get filled in on what the hell is happening here...
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Re: Connection problems - PLEASE HELP!?...

Hello both,

Thanks for posting and welcome to the community Smiley Very Happy

Really sorry to hear about your recent wireless connection problems. I just wanted to pop by and see how you're getting on now as it's a week after your initial post. I hope this has settled down for you, but if not, please drop me a PM and I'd be more than happy to investigate further.

Thanks again for getting in touch.

Take care.

Heather_J

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