Ive had issues over the last 6 months and im absolutely sick to death of it. Ive had 3 new routers and engineer visits and been told its not the router its the incomming connection. Is there problems at the moment. I have to reset my router atleast 6 to 10 times a day. Arrows on router keeps going to green then after a couple of hours of resetting it, it will go green again. Any help would be great.
Welcome to the community I'm really sorry to hear that you've been experiencing problems with the broadband service for a while now.
I've had a look into this and run some checks on your hub. Everything looks ok at the moment but the hub hasn't been on for very long. From what you've described of the light sequence this would indicate a problem.
Are you able to post the network logs for us to have a look at? (go to 192.168.0.1, don't log in, router status in top right corner).
Thanks for posting your logs! I'll sort this out while Ty is away.
You've got a few timeouts there, not good. I think it'd be best to send a technician to take a look at this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Look forward to hearing from you!
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