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Artdmoch1
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Connection 2g and 5g

Hi

I'm losing connection 2g and 5g and sometime Lan anyone now how to sort out his problem ??

Network Log :

 

31/03/201706:33:24 GMT73050200Received REG-RSP while in REG-HOLD1 state
31/03/201706:33:23 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:21 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:19 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:17 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:15 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:13 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:10 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:08 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:06 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:04 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:02 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:33:00 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:32:58 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:32:56 GMT82000200No Ranging Response received - T3 time-out
31/03/201706:32:54 GMT82000600Unicast Maintenance Ranging attempted - No response - Retries exhausted
31/03/201706:32:54 GMT82000300Ranging Request Retries exhausted
31/03/201706:32:52 GMT82000200No Ranging Response received - T3 time-out
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Re: Connection 2g and 5g

Hi there Artdmoch1,

Sorry to hear about the connection issue experienced.

I've had a look at everything from this end and I've not been able to detect any fault with either the equipment levels or network segment at the moment.

I can see, however, that you mainly utilise a wireless connection and your settings for this are currently set to "Auto". It's definitely worth Changing your Virgin Media Hub's wireless channel in order to improve this type of connection.

Let me know how you get on with this,

Nat_J


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