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Emma1709
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Connecting problems

Hi, I cannot get Wifi on my printer or My Kindle but it's come up on my iPad, any ideas why? Other peoples account details come up but not ours. 

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Forum Team
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Re: Connecting problems

Hey Emma1709,

 

Thanks for posting and a big welcome to the community Smiley Happy

 

Sorry to hear about your wireless problems, it sounds frustrating.

 

You might find that changing your wireless channel will help. We've got a really helpful article here - Changing the Virgin Media router's wireless channel / frequency that will show you how to sign into your Hub and make the changes.

 

Would you please have a go and let us know how you get on.

 

Thanks again,

Take care.

Heather_J

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