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zzzaeN
Just browsing
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Can't log in Virgin hub/gateway

Hi,

I have been trying to log into virgin hub...http://192.168.0.1/

I am typing my wifi password and i get an error saying "The password you entered is incorrect."

I have no other passwords apart from my wifi, the label on my router has no other passwords too. The technicians just gave me the wifi password... 

Will i have to call customer service or is there a fix to this?

I have also tried passwords such as, Changeme, changeme, Changeme1

I need help ASAP, this is extremely frustrating... I've been trying to log ever since i got this set up, couple months ago :/

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stevedh2
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Re: Can't log in Virgin hub/gateway

On the label under your hub should be a label

on the right hand side of the label is

your wifi network name
below that
Wifi Password
below that
Settings password

my settings password is a 8 digit number

 

 

 

 

 

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zzzaeN
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Re: Can't log in Virgin hub/gateway

Wow...
Thank you!!
I was looking at the wrong label ahaa

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