I need to have a tech booked to come look at my broadband, I've had constant issues since i moved house and had it install over the summer
I've called the call centre a few times and can't get any sense out of them, the advise me that there is no issues they can see and I've been told at least once that techs can't be booked if there's no problem,
the internet is contestants off and on it drops out the green wifi light is also off and on for random periods
streaming is is very poor, gaming is poor and I'm supposed to be on 200mgb
i need a tech booked as I can't get anywhere with call centre
The VM bods take a week or so to get to a thread. If you browse to 192.168.100.1, click ROUTER STATUS then copy/paste the downstream and upstream power levels plus the network log, we can advise what the problem might be. In most cases only VM can fix them.