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DianaMatveeva
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Broadband

New customer today and still waiting to get on to the service ((
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Monad
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Re: Broadband

Me too since Friday as a new customer in DA16 area.

The resolution deadline has been +/- 16:00, 20:45, 23:45, then today 11:30, 16:30 and now 20:00.
I won't be at all surprised if that deadline passes.

What the hell is going on?

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Monad
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Re: Broadband

...And now 09:30 Sunday. The word 'compensation' comes to mind.
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Forum Team
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Re: Broadband

Hi DianaMatveeva,

 

Welcome to the Community!

 

I'm really sorry you've had trouble activating your services.

 

We've had a little trouble sending activation hits through but everything should be working fine now. Are you still experiencing any issues?

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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