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Kimshep
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Broadband signal keeps going off

Today it's been a nightmare, broadband signal keeps losing. Having to reset. Only on 4G devices. My I pod seems to stay connected. Service status states all OK tho.
Anyone else have same problem?
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Re: Broadband signal keeps going off

Hi there Kimshep,

Welcome to the community and thanks for posting.

Sorry to read you are experiencing intermittent broadband connection. I can imagine how frustrating this must be.

You mentioned that your iPod stays connected, is this device connected to the 2.4 GHz network, whereas the others affected are connected to 5 GHz?

Have you tried changing the wireless channel to see if that makes a difference?

Let me know how you get on

Sam


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