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Oh well, at least you can still post here so it's not all bad news.
Have you used the Check Service Status facility (top right of this page) to see if there is a known fault in your area?
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Time for a service call then ... 150 from a VM phone or 0345 454 1111 from any other phone.
Welcome to the Community!
Sorry to hear you're having trouble with your connection.
I've had a peek at your account and I can see you've got a technician booked to sort this out for you. Let me know how the appointment goes and give me a shout if you need anything else.
All the best!
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