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125092415
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Broadband not working

I cant get my internet to work just keeps flashing green at the bottom of the router
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Dave_cq
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Re: Broadband not working

Oh well, at least you can still post here so it's not all bad news.

Have you used the Check Service Status facility (top right of this page) to see if there is a known fault in your area?

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Dave_cq
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Helpful Answer

Re: Broadband not working

Oh well, at least you can still post here so it's not all bad news.

Have you used the Check Service Status facility (top right of this page) to see if there is a known fault in your area?

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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125092415
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Re: Broadband not working

Yes done that still not working
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125092415
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Re: Broadband not working

Green lights just flashing all the time
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Dave_cq
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Re: Broadband not working

Time for a service call then ... 150 from a VM phone or 0345 454 1111 from any other phone.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Forum Team
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Re: Broadband not working

Hi 125092415,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your connection.

 

I've had a peek at your account and I can see you've got a technician booked to sort this out for you. Let me know how the appointment goes and give me a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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