No broadband in RG4 area of Reading since mid-March. Poor communication from Virgin Media and resolution promised every day, but into our 3rd week with no broadband and no end in sight. Is there anyone who can tell me what is going on?
Thanks for joining the community
Really sorry to hear about your current loss of service, I completely appreciate how inconvenient this must be.
I'm not finding your account info right now so if you could please drop me a PM confirming your name and address, I'll be happy to help further.
Thanks for your patience,
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