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mousematt37
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Broadband keeps losing connection

Hi,

I've recently had a Hub 3 installed and find that the connection keeps dropping. I've reset it and run the service status tests but nothing is improving. It only disconnects for a few mins before working again.

Is anyone else experiencing this?

Cheers
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Forum Team
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Re: Broadband keeps losing connection

Hi mousematt37,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your connection.

 

I've located your account and I can see you've had a technician to sort this out for you. Give me a shout if you get any more issues and I'll take a look for you.

 

All the best Smiley Very Happy

 

Josh


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