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Aaron0111
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Broadband issue!

I've had internet issues with my super hub 3.0 for the past 5 days. The customer service said it is something called an SNR issue in my area however people on the next street don't have the problem. It has not once been on the virgin media issues page in my area! And I had a text today saying it was sorted. The issue is still there! I'm starting to think I've been fobbed off and they don't have a clue! Anyone else had this issue?
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Dazzla
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Re: Broadband issue!

The people in the next street could be off a different node. SNR issues are caused by signals getting into the cable rf network most commonly caused by loose connections. Prob best to call them up and get them to check this...









VM Engineer
Running Hitron CGN4-BIZ 350mb Static
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Aaron0111
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Re: Broadband issue!

Thank you! I've called virgin numerous times and they just keep saying they're working on it! The loose cable meaning somebody else's? As mines In pretty tight
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