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Brianmcdonald24
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Broadband freezing

Hi - I have the same problem that many seem to report in that my super hub 2 is constantly loosing wifi connection to attached devices and needs to be reset. I note that iPads are reporting a security key issue and that laptops say password is incorrect (but actually is correct as it works when router is restarted). This is a daily or more frequent occurrence. From the forum posts it looks like the answer is a super hub 2ac - how do I get this?
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Re: Broadband freezing

Hi Brianmcdonald24,

 

I'm sorry to hear your hub is constantly dropping wireless connection to your devices. We'd need to test things first before replacing the hub, it could be there's a simpler fix.

 

I've tested the hub and everything looks good at the moment. Have you tried a factory reset of the hub yet? I'd recommend doing so if not, could you also try setting up a guest network with different security settings to see if the same thing happens?

 

Let me know how you get on Smiley Happy

Kev

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