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EmilyJCox
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Broadband flashing and not working

Our broadband connection went down last night but when we try and repair it from our desktop, it tells us to sign in on Virgin and then finds nothing wrong when we test it.

We currently have a green flashing light on the front of the box but full signal.
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Re: Broadband flashing and not working

Hey EmilyJCox,

Thanks for posting and a big welcome to the community Smiley Very Happy

Sorry to hear about your recent loss of service, I know it's inconvenient when this happens. I've taken a look and I'm pleased to see that you're back up and running now.

Apologies again about this, if there's anything else we can help with, please just ask.

Take care.

Heather_J

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