Hi, I've had broadband drop outs since Wednesday / Thursday about 5-6 times an hour resulting in no wifi and constantly buffering netflix - EPR NETWORK CHANGED and EPR NETWORK DISCONNECTED are the error messages. This affects all devices, I've run diagnostics and the results are "no internet connectivity, contact your provider". The recorded message on 151 says that there are problems that are taking longer to fix in my area.
So VM, how much longer is this expected to take to resolve?
Thanks for getting in touch to let us know about your issues with broadband drop outs. I apologise for any inconvenience caused.
I have tested your connection from here and your Hub's stats look great! I run a check on the network ranging back over the last 7 days and I noticed that there's been some noise ingress on your area cable which seems to have been fairly intermittent. It does seem to be clearing up a little but if you continue to experience problems then post back here and I'll look into this a little further for you.
I look forward to hearing from you,
Tech fan? Have you read our Digital life blog yet? Check it out