Long story short - wifis been down or intermittent for over a week, followed all online fixes but no joy so need engineer visit but just had throats surgery so unable to call. Been unable to complete contact anyone via online chat for 3+ days. Any way of getting a visit booked online?
Not very good with tech stuff, I have a hub provided by virgin. Everything is connected as if was the day it was installed. Wired connection to TiVo & PlayStation, everything else uses wifi. No problems for almost 2 years and suddenly wifi doesn't work on anything.
Typically we have 1 iPhone, 2 iPads, a laptop & a printer using the wifi (not all at the same time) - none are working. Visitors are unable to use either so it's not isolated to one device. I've followed the online suggestions and nothing has rectified it so presuming the router has packed in!