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Superuser
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Registered: ‎01-11-2009
Message 81 of 112 (281 Views)

Re: BQM graphs showing an increase in latency

Thanks, Seph - If I may say so it's too quiet on the SU boards without you there Smiley Wink

Looking at the graphs then we see two spikes seen across the country from Bristol to Birmingham to Norwich (while I do see the additional spike on the Bristol graph - that one is possibly down to a local issue whereas the other two spikes do not appear to be.

The fact that I lost connection at around the same time as the packet loss yesterday may be coincidental, (although I consider this unlikely).

Tim

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Alessandro Volta
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Registered: ‎01-09-2009
Message 82 of 112 (256 Views)

Re: BQM graphs showing an increase in latency

I've noticed sluggishness at the coincident times. VM's silence, despite undertakings in this thread, put them in a very bad light. All a big secret. Tsk.

Seph - ( DEFROCKED - My advice is at your risk)

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Message 83 of 112 (237 Views)

Re: BQM graphs showing an increase in latency

Hi,

I have to say the service from VM internet side has been shocking, lately with network issues.
Everytime there packet loss on my TBB, I normally have issues.

_____________________

_____________________
Regards
Gaz
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Message 84 of 112 (200 Views)

Re: BQM graphs showing an increase in latency

[ Edited ]

I do not understand the spikes, but I can definitely say that the connection drops all day long at different times Fighting one right now. I work and study from home so there is not much of a window when I am not online. 

So then is it the 'old' Superhub making things worse for me and others?

Smiley Frustrated  Lew  BS8

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Message 85 of 112 (181 Views)

Re: BQM graphs showing an increase in latency

[ Edited ]

My Broadband Ping - Lewlew

Can anyone tell from this that I have had no signal for the last 20 25 minutes?  It has just literally come back.

And I have a whopping 6mbps.... just discovered that map utility. Will keep my eye on it over the weekend.

And... I am forbidden from accessing webmail now. So posted over there. **bleep** is going on????

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Alessandro Volta
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Message 86 of 112 (171 Views)

Re: BQM graphs showing an increase in latency

If you had no signal, the modem lights would tell you that as well. Is the arrow light flashing green? That means no Internet - it's trying to reset. In that case we would need to see your modem stats, upstream/downstream power levels to assess whether or not there was anything obvious going wrong.

Seph - ( DEFROCKED - My advice is at your risk)

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Message 87 of 112 (164 Views)

Re: BQM graphs showing an increase in latency

Thank you... That's just it... the middle light (green) does not flicker or go out, only the wi-fi ever flickers or goes solid (other than the blue one that always flashes). But I am physically plugged into my router.  Is the Superhub knackered?  

I was not able to enable a chat with VM help today because of the connection dropping.

LOL, my stepson was plugged into mine from his house at bottom of garden until Christmas. Now he has Vodafone/BT... I am thinking to plug into him now. Glad I didn't pull up that cable/conduit!

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Superuser
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Registered: ‎01-11-2009
Message 88 of 112 (162 Views)

Re: BQM graphs showing an increase in latency

[ Edited ]

Lewlew wrote:

My Broadband Ping - Lewlew

Can anyone tell from this that I have had no signal for the last 20 25 minutes?  It has just literally come back.

And I have a whopping 6mbps.... just discovered that map utility. Will keep my eye on it over the weekend.

And... I am forbidden from accessing webmail now. So posted over there. **bleep** is going on????


The problem is it's sorting out no wifi from no internet.  That BQQM graph is a live graph, so if you really had no connection to the internet at all, then we would see a broad vertical red stripe.  Looking at your graph here the last possible disconnect you had was around 6pm  No packet loss visible since.

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Message 89 of 112 (158 Views)

Re: BQM graphs showing an increase in latency

[ Edited ]

But I could not load any pages. DNS, Resolving Host.... all the time. Then...boom, it comes back, but what is causing it?

I do not seem to be the only one.

 No network logs ever show....

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Downstream   DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8 203000000 Hz 211000000 Hz 219000000 Hz 227000000 Hz 235000000 Hz 243000000 Hz 251000000 Hz 259000000 Hz Locked Locked Locked Locked Locked Locked Locked Locked 1 2 3 4 5 6 7 8 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 4.5 dBmV 4.4 dBmV 4.1 dBmV 3.5 dBmV 5.3 dBmV 5.2 dBmV 4.8 dBmV 4.5 dBmV 44.6 dB 44.6 dB 43.9 dB 43.9 dB 43.2 dB 43.2 dB 42.6 dB 42.0 dB
Frequency (Hz)
Lock Status(QAM Lock/FEC Sync/MPEG Lock)
Channel ID
Modulation
Symbol Rate (Msym/sec)
Interleave Depth
Power Level (dBmV)
RxMER (dB)

 

Upstream   US-1 US-2 US-3 US-4 2.0 2.0 N/A N/A 17 19 N/A N/A 36800000 Hz 23600000 Hz N/A N/A Success Success N/A N/A QAM64 QAM64 N/A N/A 5120000 5120000 N/A N/A 128 128 N/A N/A 44.0 dBmV 43.0 dBmV N/A N/A 0 0 N/A N/A 0 0 N/A N/A 1 1 N/A N/A 0 0 N/A N/A
Channel Type
Channel ID
Frequency (Hz)
Ranging Status
Modulation
Symbol Rate (Sym/sec)
Mini-Slot Size
Power Level (dBmV)
T1 Timeouts
T2 Timeouts
T3 Timeouts
T4 Timeouts
 
 
 
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Message 90 of 112 (148 Views)

Re: BQM graphs showing an increase in latency

Oh my... there is a Virgin Media Fairy Godmother. Samantha has messaged me fr yesterday.... YAY.... hopefully the new kit will solve the worst of the problems.

Thank you for letting me get it out though, it shows that VM does seem to be working its way through the difficulties so many are suddenly having.

Cheers! Lew

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