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Portynumber10
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Area code 3 laughable speed

Wow just been told by Virgin that the reason for our sub 3mbps was inexplicable as there was nothing wrong with the service in our area. They will send someone out by Thursday. If the network is knackered or sub par, be honest don't lie brazenly to me!

Can't wait for contract to end to rid myself of constant network and wifi troubles. Pathetic! 

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Superuser
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Re: Area code 3 laughable speed

Area code 3 doesn't ring a bell vis a vis overutilisation (network sup par as you put it) Whats the first part of your postcode?

 


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Forum Team
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Re: Area code 3 laughable speed

Evening Portynumber10,

 

Welcome to the community and thanks for posting.

 

Sorry to read you are experiencing slow broadband speeds.

 

Looking at your connection, there is an issue with high peak time traffic in your area which is causing slow speeds, with reference number F005090153.

 

Do you notice these speeds at all times of the day or just during peak hours? I can see that you have the Super Hub in modem mode, are you able to complete a speed test direct to the Super Hub to see if there is a difference?

 

Hope to hear from you soon

Sam


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