Thanks for your post
Sorry to hear about the problems you're having with your connection, it sounds frustrating. I've tried to check this for you but I'm not able to locate your account info.
I'll just drop you a PM (purple envelope, top right) to confirm your details.
Catch you soon,
Tech fan? Have you read our Digital life blog yet? Check it out
Thanks again for taking the time to get in touch with us about the issues with the internet connection.
If you still have the same issues you posted about the other day then if you could please get back in touch with us via the pm my colleague Heather sent to you the other day, that would be fab
Hope to catch you soon!
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"