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Anitrium
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Any chance of a new SuperHub 2ac power cable? Last one broken

Last cable just gave up, so need a new one.

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Superuser
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Re: Any chance of a new SuperHub 2ac power cable? Last one broken

The quickest way to get faulty kit replaced is to call them on 150 (from a VM phone) or 0345 454 1111 and report the fault, otherwise you are looking at a 7-10 day wait for a staff response on here at the moment.

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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Re: Any chance of a new SuperHub 2ac power cable? Last one broken

Hey Anitrium,

 

That's bad news about the power supply, I'm more than happy to send a replacement if you need one.

 

I've had a quick look at things and the hub is currently reporting as being online, did you manage to get things sorted out somehow?

 

If you still need the cable just drop me a reply and I'll get that sent out for you.

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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