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Markdespark
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Android Authentication wif

Can someone help me, I have lost connection to my Wifi on my android smartfone, I have been unable to get through to any help from virgin media, I have changed some of my settings and now it doesn't work. Can someone help me?

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Re: Android Authentication wif

Hello Markdespark,

 

Welcome to the community Smiley Very Happy

 

Sorry to hear that you're having problems with the connection to your smart phone.

 

You most likely just need to 'forget the network', you should have this option when you select your Virgin Media home network.

 

If you let me know the specific make and model of your mobile phone, I'll see if I can find specific instructions.

 

Speak with you very soon,

Take care.

Heather_J

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