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Coley1
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Amazon firestick - slow connection speeds

I've just brought a firestick.

In settings it says I'm getting moderate connection causing buffering. phones & iPads all downloading at 35mgs.

Seen some posts relating to this. Do I really have to buy a wifi expander?

appreciate any help.

 

 

 

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Re: Amazon firestick - slow connection speeds

Hello Coley1,

 

Thanks for posting and a warm welcome to the forum Smiley Very Happy

 

Apologies for the trouble you're having with your Fire Stick, I know it's disappointing when something doesn't work as well as you expected.

 

Looking at your connection I don't see anything wrong with your power or SNR levels and your local area is free of fault.

 

I think it'll be a good idea to change your operating wireless channel, often this will help with interference issues. We've got a help article here - Changing the Virgin Media router's wireless channel / frequency that will give you instructions on how to log into your Superhub and make the changes.

 

Could you please have a go with this and let us know if it helps.

 

Catch you soon,

Take care.

Heather_J

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