• 4
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

Amazon firestick - slow connection speeds

I've just brought a firestick.

In settings it says I'm getting moderate connection causing buffering. phones & iPads all downloading at 35mgs.

Seen some posts relating to this. Do I really have to buy a wifi expander?

appreciate any help.




0 Kudos
  • 9.99K
  • 293
  • 625
Forum Team
Forum Team
Message 2 of 2
Flag for a moderator

Re: Amazon firestick - slow connection speeds

Hello Coley1,


Thanks for posting and a warm welcome to the forum Smiley Very Happy


Apologies for the trouble you're having with your Fire Stick, I know it's disappointing when something doesn't work as well as you expected.


Looking at your connection I don't see anything wrong with your power or SNR levels and your local area is free of fault.


I think it'll be a good idea to change your operating wireless channel, often this will help with interference issues. We've got a help article here - Changing the Virgin Media router's wireless channel / frequency that will give you instructions on how to log into your Superhub and make the changes.


Could you please have a go with this and let us know if it helps.


Catch you soon,

Take care.


Tech fan? Have you read our Digital life blog yet? Check it out

0 Kudos