Hey there Mistmay,
Welcome to the community
Sorry to hear about your connection problems, this sounds irritating.
As it's been a few days since your post, I'm hoping this problem has since been resolved, but just to be sure I'd like to investigate.
I'm unable to locate your account so I'll need to confirm further info via PM (purple envelope, top right).
Speak with you very soon,
Tech fan? Have you read our Digital life blog yet? Check it out