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Muss60
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Additional email

Hi,

I wonder if anyone can help, I have two additional emails added to my mail email account (kids), these were added during the blueyonder days when gmail was used. These folders have been deleted from the folder hierarchy within the mail application but still present under my profile. 

 I get the below message when trying to add to the account, which suggests the account data has been removed. Is there any way these email addresses can be reinstated to receive mail, as I would like to have the kids reuse them. Thanks in advance, Muss60

 

 

 [MOD EDIT: Inappropriate Image removed (contains email address), please review the Forum Guidelines]

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Forum Team
Forum Team
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Re: Additional email

Hello Muss60

 

I wonder if they are just aliases rather than a mailbox. If you want we will happily take a look, I will send you a forum private message to discuss further.

 

Thank you

Nicola

Virgin Media Forum Team
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