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Shawkaty
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About speed

Hi that one month I didn't have internet connection very very slow I can't using anything by internet about this I said virginmedia very bad connection
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Forum Team
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Re: About speed

Hi Shawkaty,

 

Welcome to the Community!

 

Really sorry to hear you're experiencing trouble with your connection.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004678859). Our technicians are working to get this resolved and have set a review date of 15th March.

 

I'm really sorry for any inconvenience this may cause.

 

All the best

 

Josh


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