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onthejazz
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5G Wifi Network

Hello

For the past few weeks my 5G network stops broadcasting,  You can still see the 2.4g fine, only way to get it back is to reboot the SuperHub 2,  I have had the router for a few years, and never had any troubles with it.

I have both signals broadcasting on different names,  no guest accounts enabled. I have factory reset it and reloaded my settings from backup, and have even reset it and left all my settings out. changed channels and passwords. 

It will work fine for a few days, then one morning you will wake up and it wont be connected to the 5G, when you try to connect it doesn't like the password,  Quick reboot all working fine.

Is this just my SuperHub 2 or is anyone else having trouble with 5G,  I don't want to go down the line of using it as a modem them attaching my router.

 

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onthejazz
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Re: 5G Wifi Network

Ok then. Cheers vm
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lukeyx
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Re: 5G Wifi Network

Ive got the same problem on the Superhub 3, it has stopped broadcasting on 5GHZ even though it says it is enabled

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Re: 5G Wifi Network

Hey there onthejazz,

 

Thanks for posting and sorry for the delayed reply.

 

Sorry to hear that you're having problem's with your 5G network, it sounds like the Superhub is struggling.

 

I'll drop you a PM (purple envelope, top right) and I'll arrange for a new Superhub to be delivered on a broom stick for you.

 

Happy Halloween.

 

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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lukeyx
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Re: 5G Wifi Network

I have the exact same issue - never had a problem on the Superhub 2

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Re: 5G Wifi Network

Hey lukeyx,

 

Thanks for getting in touch Smiley Happy

 

Sorry to hear that you're also having problems with your Hub.

 

I'll get in touch with you via PM to discuss this further.

 

Catch you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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