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Katiemurrall
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Message 1 of 6
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3.0 Hub base green light flashing, no internet

Our internet isn't working! No lights on apart from the base which is green and flashing!
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deviousiphone
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Message 2 of 6
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Re: 3.0 Hub base green light flashing, no internet

Try logging into the virgin website and have a look under service status, see if it shows any faults they are working on in your area, might be a case of this being temporary while they get an issue resolved, if it shows nothing phone them, as this forum is painfully slow at getting a reply off anyone working for virgin.

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atmadden
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Message 3 of 6
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Re: 3.0 Hub base green light flashing, no internet

Same here been off since about 3pm. Status page shows issues and estimated fix of 8.30. I am in Birmingham
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Lmccormick93
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Message 4 of 6
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Re: 3.0 Hub base green light flashing, no internet

Been having the same problem in Belfast for the past couple of hours, can connect to the hub, opens up a browser page to and asks me to click to run diagnostics, then says it can't connect. Flashing green base light, not sure what this means.
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atmadden
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Message 5 of 6
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Re: 3.0 Hub base green light flashing, no internet

Now it won't be fixed until midday tomorrow. Need a reduction on my bill for this
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Forum Team
Forum Team
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Re: 3.0 Hub base green light flashing, no internet

Hey guys,

 

Thanks for posting and sorry to hear about the loss of service you've recently experienced.

 

I'm hoping this has cleared up for you now but if you're still having problems please drop me a PM.

 

Thanks for your patience,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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