28-06-2012 12:52 - edited 28-06-2012 12:54
i would like to request the complaints team PHONE number, not their email, not their address, a NUMBER, cause as of now im in the prosess of contacting OFCOM and the police about the fact your company keeps stealing out of my bank account!!!!!
on 28-06-2012 13:12
You would have to lodge a complaint through calling 789 free from your virgin mobile, or 0854 6000 789 from any other landline, and once your complaint has been logged, it may be escalated, and may advance further to a higher level. dozer167
on 05-09-2012 20:09
After sending loads of e mails and speaking to people around the world re complaints I finally spoke to a helpful person today. My e mails saying do not contact me for x weeks as I shall be out of the country had been ignored and I had 4 calls about my complaints when I was abroad. Thought problems had been resolved but now have another problem!!!!