In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
Hello,I tried paying my current bill of £8 and it seems like I was charged twice on my AMEX card. The bill was paid and then I received an additional £8 as credit.Is it possible to have the credit removed and the second payment refunded?Thanks in adv...
I've had my current Virgin mobile number for a long time now and have begun to get an increasing number of unwanted calls. Is it possible to chnage the current number?Thanks.
Afternoonevenr since joining virgin mobile. Wifi calling not longer works on my iPhone 12 pro I’ve done all the troubleshooting and no changei tried the sim in another handset and wifi calling not working what do we do next ?thanksangus
I have samsung which i have only had since just before Christmas time, and keep get the message refreshing sim data . last few days been really bad and keep losing ability to make calls and saying emergency only i really hope you can help with this i...
anyone can help i lost or deleted m the emails
I recently transferred to Virgin Media from Vodafone and kept my number. Apple ID is now saying my Vodafone number is not registered to this device and I have 7 days to correct.
So after having it switched on a cople of weeks ago (I've just moved to Virgin) I was waiting for a call all morning at work (I work in basically a metal box) and was told my phone was switched off. I've noticed that my Wifi Call isn't working. I've...
HiMy phone, or rather Virgin Mobile, has decided it doesn't want to let me connect to the National Lottery.Worked fine previously but today I'm getting ssl protocol errors. Fixed network is fine. Other mobiles are fine and if I swap my Virgin SIM wit...
Hi there, a few days ago wifi calling will turn on but stopped working, with message 'error 0'. It is an LG Velvet, and I am trying to text/call domestic, within Canada.Other maybe relevant info - the plan I have did not have wifi calling on it init...
Hello everyone, I left Sky mobile & joined Virgin mobile a couple of weeks ago. Since then my data has been really bad, it's been slow or not working at all. I have changed the settings with help from virgin technical support it gets better for a ...
