In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
Can anybody please help me ? I have just opened a new mobile account ,Transferred old No via PAC ,Virgin are reporting the porting is complete , but ! My old supplier are adamant my Mobile No with them is still 100% active ,anybody who calls me ou...
Hello.WiFi calling appears to no longer work on my pixel 6. It is essential for me as there is no mobile signal at my home. I am on a SIM only contract. Additionally my EU roaming rarely works. My phone will disconnect within minutes requiring me to ...
iMessage will not use my mobile number - it’s appears to be deactivated. My email is ticked but when I try to add a tick to my number it’s just says error and won’t activate. I’ve turned it off and on and switched my phone off and on and nothing work...
Question for Virgin staff only.My mobile SIM only contract ends 11th Aug, I am switching to another provider, if I get a PAC code 30 days before the end, does this mean I would not get an early termination penalty?
I'm trying to STOP scamming text msgs from a pizza delivery company. Your Text messaging service (07533016422) doesn't exist, so i've found out, and I keep getting this message whenever I reply STOP.Why please?
I've been notified that my three Virgin mobile SIM only accounts are to be transferred to O2 from 6 June, and I will be on 30 day rolling contracts. The Virgin media website lists various Volt benefits, one of which is: "And O2 Travel Inclusive Zone,...
Can't get new SIM to activate
Hey folks.Currently hiding in a petrol ststion in Holland trying to get my data/phone to work.I got no service (bar emergency) and every solution is "text this number" which i cant do.I got roaming on. So no idea what else to do.
I want to upgrade to use data here on holiday but the text system to do this is down. Is there another way I can get back to using my data?
On Monday 19/06/23 me and my wife placed orders for £8 SIM only deal online.On thurs 22/06/23 Her SIM arrived but mine didn't so I called to find out what was happening with the order to be told it had been cancelled, I placed a new order over the p...
