In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
anyone can help i lost or deleted m the emails
I recently transferred to Virgin Media from Vodafone and kept my number. Apple ID is now saying my Vodafone number is not registered to this device and I have 7 days to correct.
So after having it switched on a cople of weeks ago (I've just moved to Virgin) I was waiting for a call all morning at work (I work in basically a metal box) and was told my phone was switched off. I've noticed that my Wifi Call isn't working. I've...
HiMy phone, or rather Virgin Mobile, has decided it doesn't want to let me connect to the National Lottery.Worked fine previously but today I'm getting ssl protocol errors. Fixed network is fine. Other mobiles are fine and if I swap my Virgin SIM wit...
Hi there, a few days ago wifi calling will turn on but stopped working, with message 'error 0'. It is an LG Velvet, and I am trying to text/call domestic, within Canada.Other maybe relevant info - the plan I have did not have wifi calling on it init...
Hello everyone, I left Sky mobile & joined Virgin mobile a couple of weeks ago. Since then my data has been really bad, it's been slow or not working at all. I have changed the settings with help from virgin technical support it gets better for a ...
Hi there I applied for a mobile contract but it says it has been parked . I haven't had any emails confirming that it has been accepted or declined . Now it won't let me log into check the status either . Any help is appreciated
I've been with Koodo for about 5 years. Looking into switching to a better provider since I've had issues with Koodo over the years and I am getting tired of dealing with them. So far my research has led me to Virgin Mobile, it seems as though they h...
Is it possible to change sim only plan to a cheaper/better one and keep my existing number?
I joined virgin mobile recently and deal was that I receive £15 Amazon gift card per contract. I have three for my family and agent promised that I will receive 3 gift cards and now I cannot find, how to claim.
