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Settled in nicely II
Steadman18
Posts: 26
Registered: ‎01-03-2012

Nokia Belle update

Hi, how much longer is it going to take for Virgin to shove useless widgets on the update? I've paid for my phone so it is between me and Nokia what I see fit to put on MY handset not Virgin. I can understand this stance for new customers but he I want to update my phone it is MY decision and I do not need their making my mind up for me. I've made numerous calls to be passed from pillar to post and ending up in deepest, darkest Peru and no one at Virgin can give me a straight answer. I've been on hold that long I've got into a new genre of music! I'm fed up to the teeth with this now and me and Virgin may be parting ways soon he they don't get their fingers out and I'll say the 25 quid to get my phone unlocked and change carriers.
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Forum Team
Krystal_E
Posts: 2,382
Registered: ‎16-11-2011

Re: Nokia Belle update

Hi Steadman18,

 

Please see the other posts on the Nokia Belle update. As to the s/w updates, as the carrier we do not need to make sure it works with the network and that there are no bugs that haven't been picked up so far. For instance, with the HTC Desire S update recently, it was sent back as rejected to HTC as it wasn't fit for purpose so we weren't going to release this substandard.

 

All networks will impliment this unless the software hasn't been modified at all or bought unbranded from another source.

 

Many thanks.


Krystal Evans
Mobile Help & Support Forum Team

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Settled in nicely I
taxisteve
Posts: 16
Registered: ‎01-03-2012

Re: Nokia Belle update

A new update for Nokia Belle has now been released, Can Virgin please test this stable version and Pleeease give it the Approval That its users are waiting for !!

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Tech Wizard II
Trickiejohn
Posts: 2,962
Registered: ‎27-02-2011

Re: Nokia Belle update

See the other post


From Sunny Glasgow
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Settled in nicely I
taxisteve
Posts: 16
Registered: ‎01-03-2012

Re: Nokia Belle update

Read....

 

A NEW stable update which has fixed the bugs is now available for update for belle, Now sooner or later Virgin has got to be questionable to its users for such delays, 

Here is the LATEST providers giving its users updates... says it all....

 

OPERATORDEVICEPRODUCT CODESTATUS
Country Variant United KingdomC6-01059F4Z9Waiting for approval
Country Variant United KingdomC6-01059D9P3Update available
O2 UKC6-01059H712Update available
NokiaC6-01059C373Update available
NokiaC6-01059F5B0Update available
NokiaC6-01059C015Update available
NokiaC6-01059C013Update available
NokiaC6-01059C375Update available
3 UKC7-00059D188Update available
Country Variant United KingdomC7-00059D496Update available
Country Variant United KingdomC7-00059D494Update available
Country Variant United KingdomC7-00059D495Update available
O2 UKC7-00059D7G2Update available
T-Mobile UKC7-00059D8F1Update available
Virgin UKC7-00059F902Waiting for approval
Vodafone UKC7-00059D0V6Update available
NokiaC7-000592496Update available
NokiaC7-000593583Update available
NokiaC7-000595320Update available
NokiaC7-00059G7J2Update available
Country Variant United KingdomE6-00059J225Update available
Country Variant United KingdomE6-00059J226Update available
Country Variant United KingdomE6-00059H6F1Update available
Orange UKE6-00059K470Waiting for approval
Vodafone UKE6-00059G9V4Update available
NokiaE6-000588108Update available
NokiaE6-000588127Update available
NokiaE6-00059D135Update available
3 UKE7-00059G4Q6Update available
Country Variant United KingdomE7-00059H471Update available
Country Variant United KingdomE7-00059F7J6Update available
Country Variant United KingdomE7-00059H472Update available
O2 UKE7-00059G417Waiting for approval
Vodafone UKE7-00059F477Update available
Vodafone UKE7-00059H2Z3Update available
Country Variant United KingdomE7-00059H316Waiting for approval
NokiaN8-000598980Update available
NokiaN8-000598997Update available
NokiaN8-000599006Update available
NokiaN8-00059G165Update available
NokiaN8-00059L000Update available
NokiaN8-000598986Update available
NokiaN8-000599001Update available
3 UKN8-00059C4Z7Update available
Country Variant United KingdomN8-00059C5Q6Update available
Country Variant United KingdomN8-00059C5Q8Update available
Country Variant United KingdomN8-00059C5Q4Update available
Country Variant United KingdomN8-00059C5Q5Update available
Country Variant United KingdomN8-00059J123Update available
Country Variant United KingdomN8-00059C5Q7Update available
O2 UKN8-00059C1B7Update available
Tesco UKN8-00059C951Waiting for approval
T-Mobile UKN8-00059D4S1Update available
Virgin UKN8-00059D1M2Waiting for approval
Vodafone UKN8-00059C0T6Update available
Vodafone UKN8-00059D4T9Update available
Orange UKN8-00059C9F6Update available
NokiaNokia Oro059G6L0Update available
NokiaNokia Oro059D9P4Update available
Country Variant United KingdomNokia Oro059L690Nokia Belle not available
3 UKX7-00059H9F9Waiting for approval
Country Variant United KingdomX7-00059J6K7Update available
NokiaX7-00059K4N0Update available
NokiaX7-00059G5Q7Update available
NokiaX7-00059G5Q1Update available
NokiaNokia 500059G722Update available
NokiaNokia 500059G9X9Update available
NokiaNokia 500059M3M4Update available
Carphone Warehouse UKNokia 500059L6F5Update available
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Settled in nicely I
taxisteve
Posts: 16
Registered: ‎01-03-2012

Re: Nokia Belle update

Get out of the above thread !!

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Settled in nicely I
taxisteve
Posts: 16
Registered: ‎01-03-2012

Re: Nokia Belle update

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Tech Wizard II
Trickiejohn
Posts: 2,962
Registered: ‎27-02-2011

Re: Nokia Belle update

ts

You post is very imformative and show accurate and uptdate info - thanks

Sadly if you read the contract there in nothing in there where Virgin agree to provide the latest software version from the phone mnfr :smileysad:

If virgin think the update does not work well on the network - or that it causes more issues than it solves, they do not make it available ( see last your and 2 HTC updates that they did not approve and returned to HTC for more work to be done)

It would be a worry for me that this Belle software has required so many updates, and that the internet is full of complaints about it tbo


From Sunny Glasgow
if you want to say thanks click 'kudos' and if this has answered your question click 'helpful answer'
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Settling in
SteveLincs
Posts: 4
Registered: ‎10-03-2012

Re: Nokia Belle update

The delay in releasing Belle is totally unacceptable. Manufacturer software updates may not be expressly covered by Virgins T&C’s but most customers are tied into two year contracts and it is not unreasonable to expect updates when they become available. Belle is a huge improvement on Anna and seems to be working fine on most of the other UK networks.

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Whiz Kid I
rayhipkiss
Posts: 613
Registered: ‎08-12-2010

Re: Nokia Belle update

   


SteveLincs wrote:

. Belle is a huge improvement on Anna and seems to be working fine on most of the other UK networks.



 That statement is pretty subjective in my humble opinion. From everything I've read about the Belle update (and that is a hell of a lot) I definitely will not be installing it on my N8. Furthermore, Nokia do not have any plans to release the Feature Pack 1 update to the first generation S^3 devices such as the N8, so a lot of the issues that have been reported by those who have updated will not get fixed.

 

Ray. 

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