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mobgerry
Posts: 2
Registered: ‎26-04-2012
Helpful Answer

Galaxy 2 and simply 8 pay as you go

New to galaxy smart phone. Only use texts and occasional phone calls. Credited £15 in Feb. then £10 in March. I understood that simply 8 charged 8p per text and call. Puzzled to find no credit left after  27 uses (out and received) and no promised free texts. Phoned help line to be told that I had used emails, which I have not- don't know how to - then told I was paying for data! Do not understand this at all, how can I be paying for data?   Help please.

 

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A regular III
DiamondGeezer7
Posts: 176
Registered: ‎17-05-2011

Re: Galaxy 2 and simply 8 pay as you go

You using an andriod devices and that will be connecting to the internet automatically, through systems updates, different apps etc. So you will have been getting charged 50p a day.





**I work for Virgin Media (mobile) but the views expressed are my own**
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BenMcr
Posts: 10,286
Registered: ‎11-08-2009

Re: Galaxy 2 and simply 8 pay as you go

[ Edited ]

You need to turn the data connection off which you can do if you hold down the power button and select 'Data Connection' so that it says 'deactivated' or if you do want to use the web, I'd suggest you get the data bundle which gives you 1GB of data for £5 a month http://www.virginmobile.com/vm/genericContent.do?contentId=payasyougo.airtime.bundles.shop.sm034

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I work for Virgin - but all opinions posted here are my own
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Tech Wizard II
Trickiejohn
Posts: 2,962
Registered: ‎27-02-2011

Re: Galaxy 2 and simply 8 pay as you go

mobgerry

At those spends, I would imigane its cheaper for you to go on to a 30 day rolling sim only deal that includes minutes, text and data

The downside is you need to pass the credit test and that puts some folks off it

Look on the Mobile web pages for sim only if your interested :smileyhappy:


From Sunny Glasgow
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Just joined
mobgerry
Posts: 2
Registered: ‎26-04-2012

Re: Galaxy 2 and simply 8 pay as you go

Thanks for that info, have now deactivated data network mode.

Should I want to use the £5 web bundle, can I do it anytime in addition to buying pay as you go time? How much time will this £5 web bundle give me?

Many thanks

mobgerry

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