Extending ringing time before voicemail clicks in for Lumia 610

[joelmer]

Can anyone tell me how to do this please? I phoned customer service and was told to dial **61, but at what point do I do this?  I don't think I have subscribed to voicemail plus, if necessary how do I do this?

I am really puzzled at the moment. Going to have to ask my Grandson soon!

[Krystal_E]

Hi joelmer,

You firstly need to know your voicemail number. You can find this by typing into your keypad *#67#. Once you've got this you need to type in:

**61*Voicemail number**number of seconds it rings for#

e.g. **61*+440047123456789**30#

You can go from 5 to 30 seconds before it goes to voicemail - it needs to be in multiples of 5.

Many thanks.

[joelmer]

Having trouble getting the + sign in the number, can you hlep please, thankyou for the ansuwer. This is the same as the customer service, I just didn' t realise you did it all in one go! Thank you for your help.

[BenMcr]

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joelmer wrote:

Having trouble getting the + sign in the number, can you hlep please, thankyou for the ansuwer. This is the same as the customer service, I just didn' t realise you did it all in one go! Thank you for your help.

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you need to hold down the key that has the '+' symbol on it. So on my Android it's the zero key and on my old school Nokia is the star key

[joelmer]

I can do a + by holding the 0 key at the start but when i am putting **61 and pressing 0 and holding its not chanaging to a + sign at that point, I have a lumia 610.

[BenMcr]

Trying doing it without the +440

[joelmer]

That hasn't worked

[joelmer]

MY NUMBER STARTS +447959

[BenMcr]

Ok, try getting rid of the +44, and replace it with a zero so the code starts **61*07959...

[joelmer]

That hasn't worked either! J