In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
Have had my sim transferred to O2 but because I am Ultimate Oomph customer and Virgin Media Mobile account had no bank account details as it is on the TV package they still transferred it without bank account details.Think this will effect everybody ...
If anyone can help me on this,Was a virgin mobile customer migrating to O2.Do the emails associated with a virgin media account migrate accross to o2. I've had trouble accessing my Virgin email account and have not been in there, but was wondering ...
My partner keeps receiving letters from Virgin Media claiming she owes them money on an agreement that was made in August all the letters seem genuine and are signed Rachel Barrass but my partner does not have an account with Virgin. We were on holid...
Recently had email from O2 re change over date and that my DD was now changed from VM to O2. I phoned to tell them that I would not be back in the UK until the 20th of November and they assured me that my vm sim would remain active. Tonight my phone ...
I can't connect to my mobile network, everytime I try it says not available. I have biught a new sim cars and a new phone now and it is still having the same problem. Can anyone help
Hi, Im wondering if anyone can help?My partner had a mobile phone contract many years ago with Virgin Mobile,When the contract finished she moved over to another provider, Recently she checked her credit report online to find that Virgin Mobile have ...
Ok. So I'll start off by saying that if this sounds like a rant, maybe that's because it is.I have been forcibly transferred from Virgin Mobile to O2, despite a good few years of allegiance to VM. My first day as an O2 customer has sucked like a lim...
10+ years with Virgin Mobile, and not a single serious scam call. I am now in the middle of my move to O2, and have already had a fairly 'knowledgeable' one, that leads me to believe they have details of my move. I received a number of calls today (...
I have had a number of calls from virgin/o2 sales team looking for me to take on an offer. I have told the sales people that i am not interested as i will be cancelling mobile contract once contract has ended. Service i get from mobile is rotten. I c...
I no longer receive any emails on my iphone, thankfully this is not essential as my mac still functions but it is a pain in the neck. This service is getting poorer by the week since the changeover
