Virgin Media Community

Resolved! Why between programmes on BBC 1 am i getting a red screen with aweful music

What's happened with BBC 1 today at the end of each programme a red screen appears and music starts. Not had this before.

Resolved! Vpn ethernet constantly dropping off - anyone else had this recently?

Hi allI use a vpn ethernet connection to work from home - since Monday the connection drops every couple of minutes. So far I've had a new hub and the promise of a new ethernet cable but my work pc has been tested on a BT ethernet connection and work...

power levels are not perfect

the technician said my power levels are not perfect but it will do. he put a 3db attentuator on gaming feels sluggish, if i restart the hub it feels more responsive but after 24 hours it feels sluggish again.

Wifi Pod Switching

I have two wifi pods and one hubMy mobile does not easily switch from one to another. If I am in living room connected to Hub 3.0 and then moves to bedroom where I have wifi pod, I expect mobile to connect to wifi pod. But it stays connected with dow...

My virgin box crashes every time I watch iPlayer

Every time I try to watch BBC iPlayer my TV box freezes and then reboots. Any suggestions please ? 梁

Poor Customer Service - Frustrating!

I have tried now for over 3 months to resolve and issue with a mobile phone since February 2024. It is my daughters phone! Phone was purchased with virgin, March 23 and obviously now with O2.The phone was less than a year old and we called to discuss...

Wi fi pods

Recently had Gig 1 installed and have at least two really bad spots for WiFi and speed upstairs am I entitled to WiFi pods being on the top package ?

Issues with Outlook e-mail error (0x800CCC1A)

Like many users here I too am now having issues with this, nothing has changed my end to cause such a thing.Monday the 15th April was the last day I was able to receive e-mails on my client.I use Outlook 2007 and Windows 7, Nothing change my end, no ...

Four Contracts in One Day

On March 24th, 2024, I applied for a Pre-Contract deal online with Virgin media. The pun "Looking forward to 2025" seemed like an excellent offer, and I expected nothing less than a smooth and prompt process. However, three weeks after submitting my ...

Wifi keeps dropping, have to restart several times a day

Wifi loses internet connection several times a day. The network log says it may be the T3 and T4 timeout. Please advise how this can be fixed. Restarting fixes the issues temporarily.Cable Modem StatusItem Status CommentsAcquired Downstream Channel (...