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Knows the ropes II
MartJ
Posts: 503
Registered: ‎22-02-2010

Galaxy S4 - Internet connection is unstable

My wife is from time to time getting a message on her Galaxy S4 when connected to internet via wifi, "your internet connection is unstable"

 

I have no problem connecting with my Galaxy S2 or laptop and as far as I can see connection is stable.

 

Any thoughts on what the problem is?

Martin
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BenMcr
Posts: 11,594
Registered: ‎11-08-2009

Re: Galaxy S4 - Internet connection is unstable

[ Edited ]

It's a new thing after the Android 4.3 update on the S4, which is why it doesn't appear on the S2.

 

Unfortunately, I'm not sure what exactly triggers it, and I can't find a definitive list via a Google search.

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sfilansno1fan
Posts: 24
Registered: ‎13-10-2012

Re: Galaxy S4 - Internet connection is unstable

yeah my s4 is the same and so is my sisters s3 its really annoying

 

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John_G
Posts: 2,845
Registered: ‎20-05-2013

Re: Galaxy S4 - Internet connection is unstable

Hi All,

 

This is a new one as Ben says. This is an issue with the new update for android but no real work around I have found so far I'm afraid. All I can recommend at the moment is strengthening the wireless signal you connect to. Here's a guide if you need it. Changing the channel and mode may help until a more permanent fix is available.


John
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Geordiemick
Posts: 73
Registered: ‎07-11-2013

Re: Galaxy S4 - Internet connection is unstable

I have same problem. If you go in settings, tap wi/fi, tap menu key, select advanced and then check automatic network switch it stops it. I've checked and so far it hasn't used any mobile data, just stops the annoying pop up.
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