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Registered: ‎21-03-2017
Message 1 of 4 (139 Views)

voicemail still not working

[ Edited ]

new contract on iPhone 7, voicemail didn't automatically set up, rang virgin 3 times and yes each time they have set it up but its worked for less than 24 hours, red dot on icon appears saying I've a voicemail, no voicemail, phone just rings and doesn't give caller option to leave a message, fed up having to ring virgin each time, options on phone not particularly helpful

[MOD EDIT: Subject heading changed to assist community]

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Message 2 of 4 (55 Views)

Re: voicemail - set up 3 times now and still not working

Hi Fingirl,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with your voicemail. Is this working for you now?

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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Message 3 of 4 (49 Views)

Re: voicemail - set up 3 times now and still not working

still not working

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Message 4 of 4 (25 Views)

Re: voicemail - set up 3 times now and still not working

Hi Fingirl,

I'm sorry to hear that your voicemail service still isn't working. I'll need to take more information from you in order to look into this, so I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.

Thanks,

Terri

Virgin Media Forum Team


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