I have three registered mobiles and normally retrieving my granddaughters mobile usage etc is not a problem. Lately I just get a "oops somethings wrong " notification.
I've contacted the help line twice with the problem, each time I was told it was being sorted.
Welcome to the Community Forum and thanks for your post. There's a known issue with viewing the itemised listings online for Recent Usage.
Please have a look at one of the ongoing threads about this: recent usage. Any further updates will be posted here.
Our technicians are working on this. Apologies for the inconvenience this causes.
Virgin Media Forum Team
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