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kerrijohnston6
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services suspended

my virgin services have been suspended and I can't even ring 789 so help sort it.. I have no other phones to ring of. can someone tell me if there is a link for request call back?
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Superuser
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Re: services suspended

Hi kerrijohnston,

 

you could try hereHelp and Support - Contact Us > Mobile > Mobile billing and payments > Chat online.

Unfortunately the advisors are almost always busy Smiley Sad
(Just keep the page open and refresh it every few minutes until chat becomes available).

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Forum Team
Forum Team
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Re: services suspended

HI kerrijohnston6

 

Welcome to the Community, I'm really sorry to learn about the problems you've been experiencing recently.

 

If you're got any family, friends or neighbours with a phone you can borrow, you can reach the team on 0345 6000 789, alternatively you can pop into any Virgin store to give our team a call from thereMan Happy

 

I hope this helps

Craig


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