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Utterjokes
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returning handset

Just wondered how long it normally takes to get jiffy bag to return mobile phone? Thank you

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J0hn
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Re: returning handset

Average about 4/5 days has been much longer, after 5 days I'd call and check it's on its way
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Re: returning handset

Hi Utterjokes

 

As J0hn has mentioned, it can take a maximum of 5 working days to receive the bag although it can arrive a lot sooner in most situations.

 

If 5 working days pass and you've still not received it, get in touch and I'll see what I can do.

 

Take care

Craig


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Utterjokes
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Re: returning handset

Thank you JOhn and Craig_D I have received jiffy bag and returned phone it was received 6/11 I phoned Virgin today as I'd heard nothing and they said it was all good and everything had been cancelled Yet they still charged for the handset for one month when I had had it for 48hrs and had returned it well before my first payment would of been due!?! The thought of having to phone again and try to explain the situation is awful
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