I think before users start talking about coding etc perhaps it's a good idea for those with issues to state the links they are using as it's quite possible they may well be using an out of date link, the link I've supplied here on this thread is the Web account detailed access, another issue could well be browser related cookies etc.
I'm not having an issue so I'm only speaking from experience prior to when I did.
Thanks for removing the posts, I just thought it was poor taste when someone is trying to help and what not to do is waste everyone's time by being sarcastic, saying "get well soon", when there was absolutely no need for it, spent a bit of time trying to help the individual and that's not what is normally expected.
The Recent Usage issue doesn't affect all customers, so what may work for you, may not work for someone else.
We always welcome constructive and helpful input about any issue you are experiencing and thank you for helping with our enquires. Currently, our technicians are still working on this. We will provide an update on this as soon as we have more information.
Your patience is appreciated.
Virgin Media Forum Team
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Thank you so much for your patience with this. I've been advised that a fix has been deployed this evening, which should fix the issue, so I'd like to ask you all to try again.
Should you encounter any issues, please delete cache and cookies, and if possible, try another browser. If you're able to, try a different device too
After completing this if you're still experiencing any issues with your recent usage, please reply here letting us know what browser(s) you've used, and confirm that cache and cookies have been deleted