I am unable to view recent mobile usage and have not changed my plan been like this for a couple of weeks now
I'm sorry to hear that you are experiencing a problem with your Recent Usage access on your online account. Please see the following post: Unable to access Recent Usage via Your Account online. Any future updates will be posted here, so make sure to check back.
We apologise for the inconvenience this causes.
Virgin Media Forum Team
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2 weeks ago
As it is not possible to view my recent usage could it be emailed to me.thank you.
This should be working again now.
Do let us know if it's still unavailable.
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Working now thank you