Menu
Reply
Tuning in
  • 11
  • 0
  • 0
Registered: ‎28-01-2015
Message 1 of 5 (188 Views)

recent usage

I am unable to view recent mobile usage and have not changed my plan been like this for a couple of weeks now 

Reply
0 Kudos
Forum Team
  • 5.58K
  • 174
  • 423
Registered: ‎07-04-2015
Message 2 of 5 (141 Views)

Re: recent usage

Hi brian1960,

I'm sorry to hear that you are experiencing a problem with your Recent Usage access on your online account. Please see the following post: Unable to access Recent Usage via Your Account online. Any future updates will be posted here, so make sure to check back.

We apologise for the inconvenience this causes.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


Reply
0 Kudos
Tuning in
  • 11
  • 0
  • 0
Registered: ‎28-01-2015
Message 3 of 5 (102 Views)

recent usage

As it is not possible to view my recent usage could it be emailed to me.thank you.

Reply
0 Kudos
Highlighted
Community Lead
  • 4.85K
  • 143
  • 1.61K
Registered: ‎27-06-2012
Message 4 of 5 (67 Views)

Re: recent usage

Hi @brian1960

This should be working again now.

Do let us know if it's still unavailable.

James


New around here? To find out more about the Community check out our Getting Started guide


Tuning in
  • 11
  • 0
  • 0
Registered: ‎28-01-2015
Message 5 of 5 (60 Views)

Re: recent usage

Working now thank you

Reply
0 Kudos