Menu
Reply
  • 2
  • 0
  • 0
peteravl
Joining in
121 Views
Message 1 of 2
Flag for a moderator

premium rate texts

if i dont get an satisfaction from virgin regarding these premium rate texts then then the only alternative is to cancell my contract and not only my mobile but my complete package. regards peteravl

0 Kudos
Reply
  • 4.89K
  • 216
  • 441
Forum Team
Forum Team
97 Views
Message 2 of 2
Flag for a moderator

Re: premium rate texts

Hi peteravl,

 

Welcome to the community and thanks for posting. Sorry to hear you've been receiving premium text messages. I fully understand how frustrating these can be.

 

Perhaps you can elaborate on the issues you are experiencing?

What number are the texts coming from?

Have you tried replying 'STOP' or 'STOPALL'?

 

Keep in mind we have no control over who sends you a premium text message, so our hands are tied on this.

 

Look forward to your reply.

 

Thanks


Rich
Forum Team
0 Kudos
Reply