I'm trying to book a phone repair but the website page is giving me this message-
universe.virginmedia.com uses an invalid security certificate. The certificate expired on Monday, December 12, 2016 11:59 PM. The current time is Wednesday, December 14, 2016 10:16 PM. Error code: SEC_ERROR_EXPIRED_CERTIFICATE
I can't find a 'contact us' option to do with reporting website issues or any other way of booking a phone repair without using the mobile.virginmedia.com/ecare/phoneRepairs page that is returning the certificate error. Is there an email address for reporting site issues or any other way to book a phone repair? I know I can just phone them tomorrow but was hoping to get something underway tonight, needless to say I want my mobile fixed asap, cheers.
Hi Liam, sorry, got distracted by xmas shenanigans,
I phoned the next day and booked a repair, it wasn't covered by warranty though so in the end I paid off the balance and upgraded to a brand new phone which arrived yesterday, all sorted out satisfactorily in the end :-)